| Welcome To Our
FAQ
Page We've tried to cover the most common questions people
tend to ask us, but just in case we didn't cover one you'd like to ask, you can
e-mail us via the link at the bottom of the page.
Click on any of these
topics to jump down the page to the answer:
• Is DooDoo
Voodoo expensive?
•
Does DooDoo Voodoo really, truly work as well on pet urine odors as you
say it does?
• Do
smells get worse before they get better?
• What's
involved in mixing up the Pet Odor 911
formula?
• Does
DooDoo Voodoo work on other types of odors?
• What does RTU mean?
Can I buy RTU direct from you?
• How much
DooDoo Voodoo does it take to treat a typical feline urine spot?
• Why is it so
hard to eradicate urine odor in carpet pad, furniture cushions, etc.?
• Do most cats
pee outside the litter box due to health reasons?
• What can I do
to find all the spots where my cat has peed in the house?
• Do you
recommend that I spray DooDoo Voodoo to apply it, or should I pour it on the
spots?
• Is there any
special trick to applying DooDoo Voodoo to help ensure its success?
• Is DooDoo
Voodoo "safe"?
• What’s the
shelf life for DooDoo Voodoo as compared to other products?
• Does DooDoo
Voodoo come with a money-back guarantee?
• How much
DooDoo Voodoo Concentrate do I need to add per quart?
• Does DooDoo
Voodoo work on stains as well as odors?
• How strong
should a mixture should I use if I'm mopping a hard surface with DooDoo
Voodoo?
• Is DooDoo
Voodoo color-safe?
• Does DooDoo
Voodoo leave behind a strong scent?
• I've
treated my pee spots, but under the blacklight they still show up. Will
this go away?
• My DooDoo
Voodoo has become kind of "milky" looking. Does this affect it's
ability to do its job?
• How quickly do you ship orders?
• Do I
need to let DooDoo Voodoo dry fully before I re-treat the area?
• I'm having
difficulty making a PayPal purchase. What do I need to do?
•
Anything else I can do to keep my air healthy and my place smelling fresh?
•
Anything else I can do to help
adjust my cat's attitude and behavior?
• Is DooDoo
Voodoo expensive?
Given what other
ineffective products on the market cost, we sure don’t think so.
We’ve been testing existing odor control products since 1987 and can tell you
from firsthand experience that there are many products out there that
cost considerably more than DooDoo Voodoo, yet don’t come near its
level of effectiveness. Here are two solid examples.
There is a product widely thought to
be effective and it’s sold in gallons at up to $127.00 per gallon of RTU
(ready-to-use, not concentrate) product. Now,
THAT’S expensive! By the way, we bought a gallon of this product and
used it side by side with DooDoo Voodoo in our own home. Guess
which one worked.
DooDoo Voodoo typically costs far less than what you'd
spend to have a carpet-cleaning company apply a pet odor neutralizer; if you buy
the Concentrate and add your own water, your end cost per mixed gallon will generally be
around the price you'd pay for a gallon of milk.
I recently did a
bunch of math to compare DooDoo Voodoo's pricing with that of another
product on the market that touts itself as being effective and affordable.
I'm referring to one of those kits advertised on TV.
In fact, at first glance, even I thought the competing product's pricing wasn't
going to be all that bad. But here's the kicker: when I did the math and
compared our gallon of Concentrate to one of their kits, it turned
out that, in order to yield the same amount of usable product that our gallon of
Concentrate yields for
$173.50 (including
shipping and Indiana sales tax of 6%, just for the
sake of our example), you'd have
to spend $3,686.40
for their product (including shipping, because they don't sell through
veterinary clinics or retail stores).
The great Oscar
Wilde once said, "A cynic knows the price of everything...and the value of
nothing." The more you know about DooDoo Voodoo and its
competitors, both in terms of effectiveness and pricing, the more you'll
understand that no other product offers you as much value as DooDoo
Voodoo does.
One of our
top veterinary clinic dealers tells us that they can now sell DooDoo
Voodoo for less than they used to pay wholesale for a competing and, they
say, ineffective product.
• Does DooDoo
Voodoo really, truly work as well on pet urine odors as you say it does?
You’re not pulling our legs are you?
 It
absolutely does. I am not
kidding you.
Given that most
pets who practice indiscriminate urination end up being taken to shelters, where
they’re summarily euthanized, we take eradicating pet urine odors very
seriously. In fact, our main impetus for working so long to develop a product
that would successfully eradicate pet odors has been to help
save pets lives. As I’ve said before, "from now on pet urine odors are
only an inconvenience, not a death sentence."
Let’s not kid
ourselves: nobody likes having a pet who pees in the house, but nobody
wants to put their pet to death because of it either. It’s just that
people get to the ends of their ropes and feel as if their whole world will end
if they don’t get rid of their &^%$# pee smell.
Unfortunately, when most people get to this point, they resort to surrendering
their pets to shelters, most of which automatically euthanize any animal known
to have problems with indiscriminate urination. DooDoo Voodoo is intended
to be a safety net for such people and pets. It can allow people to
peacefully coexist with their pets even when there is an issue with
indiscriminate urination. Now, if a pet repeatedly returns to the same
exact spot to pee dozens and dozens of times, the odor may get to a point where
perhaps even DooDoo Voodoo won’t be able to fully eradicate the odor
source (not to mention the fact that the pet has developed a habit that needs to
be broken). But this is an extreme circumstance which, luckily, most
people will never face (although we did with one of our rescued cats, Gracie,
and DooDoo Voodoo still worked for us). If you get a handle on a
pee spot soon enough, you’ll be able to fully eradicate any odor and you stand
a good chance of your pet not returning to the same spot again. We’ve
had this success in our house with Gracie, who receives a daily dose of Paxil®
(the anti-depressant medication many humans take; it helps curb her desire to be
territorial). Now some of her favorite spots to lie in the sun are within
a foot of where she once (or twice, or a half dozen times...) peed, but she
longer pees there. To us, this says volumes about DooDoo Voodoo’s
effectiveness.
We take pets’ lives very seriously and would
never
mislead a pet owner for the sake of commercial gain.
• Do
smells get worse before they get better?
Sometimes, but this is dependent on the chemistry of the animal's urine,
how long the urine has been there and other factors. We've seen
urine areas treated and their smell went away almost instantly, but we've
also seen situations where the odors got a lot worse until DooDoo Voodoo
did its thing and totally dried. Please allow DooDoo Voodoo time to
fully dry in the carpet backing, pad and subfloor (if you've wet
the area to that extent) before making a judgment as to whether it's been
effective, or whether you need to apply a second treatment.
• What's
involved in mixing up the Pet Odor
911™
formula?
You'll need at least a 16oz. container to mix the formula in. You'll
need a plastic spoon or straw to stir the mixture. You'll be adding
ingredients to the mixing container, stirring the mixture, then pouring it
or spraying it on the areas that have been soiled. The solution must
NOT be left in an enclosed bottle, jar or pail due to the oxygen that's
released by the chemical reaction that occurs when the ingredients are
mixed. You should immediately dispose of any unused
Pet Odor 911™
down your sink or toilet. It is fully biodegradable.
 • Does
DooDoo Voodoo work on other types of odors?
Because cat urine odor is more generally the most difficult odor to remediate,
that's what we tend to focus on, but DooDoo Voodoo also works great on dog messes,
ferret messes, vomit, spilled milk odor and lots more.
Shown to the right is our
rescued Terrier/Chihuahua Mix, Heidi, who has been diagnosed with a disease and is guaranteed to soil the carpet if we
don't take her out to potty about every hour. Luckily, DooDoo
Voodoo has made cleaning up after Heidi no big deal. DooDoo Voodoo is
effective on any kind of organic odor, so it is effective on vomit, human incontinence and other body fluids which shall remain
nameless. Read our
customers' testimonials for more on all the types of odors
DooDoo Voodoo has eradicated for them.
• What does RTU mean?
Can I buy RTU direct from you?
RTU stands for Ready To
Use, which means you don’t have to do any mixing with water or other
ingredients before you can use the product. Our dealers offer DooDoo Voodoo in
both RTU quarts & gallons (for those who prefer maximum convenience) and
Concentrate quarts & gallons (for those who want to save money). While
purchasing a RTU product is more convenient, obviously you’ll end up paying
more for a RTU product than you will when buying DooDoo Voodoo
Concentrate and mixing it with your own warm water. Many users will buy a
quart or gallon of RTU first, then come back for a quart or gallon of
Concentrate. Please note that we do not sell RTU directly through this
website; it's only available through our dealers. The reasoning for this
is explained on the
PRODUCTS
page.
• How much
DooDoo Voodoo does it take to treat a typical feline urine spot?
In our experience we’ve
found that the number of ounces of DooDoo Voodoo you’ll use per normal
spot is generally from 10 ounces to 16 ounces of ready-to-use (which you either
purchased or mixed yourself using Concentrate), though some cats' urine output
can be such that you might need more. If the cat is
larger & older, you’ll tend to use more than you would for spots made by a
younger & smaller cat or kitten. Male cats’ (especially ferals)
sprayed urine can tend to be stronger than females’, so you’ll use more for
these types of spots. Naturally, if you're dealing with a spot where your
kitty has repeatedly urinated, you'll use more than 10 ounces, but don't fear;
DooDoo Voodoo is so economical that it will still only cost you pennies to treat most
spots.
Count on treating
a larger area than you see on the surface of the carpet. Urine tends to
spread out horizontally as it soaks in, so there's a lot more contaminated area
than just what you see on the surface, as shown by this diagram we whipped up:
The weird thing,
and this ties in with the next question & answer, is that it seems to take a lot
more ounces of odor neutralizer to eradicate urine odor than there were ounces
of urine in the first place. Don't ask me why.
• Why is it so
hard to eradicate urine odor in carpet pad, furniture cushions, etc.?
Not to get too Zen-like
on you, but sometimes it seems as if urine has a lot less trouble penetrating
deep into the cells than odor neutralizer does. Mr. Science has no
rational explanation for this, but has experienced the phenomenon himself, even
as the inventor of DooDoo Voodoo. Perhaps the trick is to click your heels
together three times or something. :-)
As you might have seen on
the About Us page, we own a
sizable
company that holds patents on a variety of
acoustical foam products and we've been in the foam manufacturing business for
about three decades. As such, we have a pretty intimate knowledge of how
foam behaves.
Open-celled foam, which is the type used for carpet
pad (both prime and rebond), furniture cushions, mattresses, car seats and more,
is comprised of billions of microscopic, thin-walled cells. The cells'
walls are open to varying degrees based on the density and composition of the
foam being made. It's kind of like taking a billion tiny basketballs,
cutting a chunk out of one side, then gluing them together. Now that
you've got that vision in your mind's eye, imagine forcing a stinky liquid like
urine through all the nooks and crannies until it had penetrated deep into the
conglomeration of basketballs. This is akin to what happens when an animal
(or human) urinates on foam. When you look at an electron microscope image
of open-celled foam, it looks like the cells are really open, such as is
shown by this image
of a type of foam that's dramatically more open than many types of foam that
seem to get peed on. Because of all the billions of microscopic cells,
it's our job to make sure we introduce enough DooDoo Voodoo to penetrate deep
into all the nooks and crannies. This is why we keep hammering on
you on this site and in our literature to make absolutely sure that you sufficiently wet an area so that DooDoo
Voodoo positively comes in contact with ALL the urine.
• Do most cats
pee outside the litter box due to health reasons?
No. Many animal
behaviorists believe that most indiscriminate urination is due to behavioral
issues, not health problems. The first thing you should always do if your
cat begins to urinate outside the litter box is to have your cat checked by your
veterinarian, though, because it’d be terrible to ultimately find out that
your cat needed medical attention and didn’t receive it. If medical
causes are ruled out, your cat is likely urinating outside the litter box because
he or she has his or her nose "out of joint." There is an
article discussing litter box issues on the Downloads
page of our website. Check it out and we bet you'll find some helpful
hints about how to improve your kitty's litter box habits. At times, we've
also found it helpful to speak with an animal communicator such as
Mary
Marshall or energy healer such
as
Kathy Barr. Their work has yielded some palpable
results and some amazing insight, so we highly recommend them in cases
where you just can't figure out your issues, either behavioral or
health-related.
• What can I do
to find all the spots where my cat has peed in the house?
You need a DooDoo Voodoo
Blacklight! The right type of
blacklight makes all the difference: it will show you where urine and other body fluids are.
Years of experience have taught us that the units you buy at your local discount
or home improvement store don't emit the correct frequency of ultraviolet (UV)
light, so they may not
show up what you want 'em to. This is akin to trying to tune in an AM
station with an FM radio. As shown on our
PRODUCTS page, the DooDoo Voodoo Blacklight is
made by GE and has proven itself as being great at fluorescing urine, feces,
vomit and other body fluids. Tip: Get
yourself a 15-to-25-foot extension cord so you’re not having to constantly
unplug and re-plug the light, and you should have no trouble at all finding the
spots. In fact, you’ll probably be surprised at how many spots you’ll
find. While you’re at it, don’t forget to check your furniture, too,
in addition to your carpet. Many cats will pee on couches both where you
sit and down by the floor, so be sure to check thoroughly. Some cats
will stand on the back of the couch or other furniture and spray the wall, so check at that height,
too. Here's a
picture of what it looks like when a cat sprays the wall while
standing on a piece of furniture. In the picture, there's urine running
down both wall sections shown.
• Do you
recommend that I spray DooDoo Voodoo to apply it, or should I pour it on the
spots?
We tend to spray DooDoo
Voodoo on vertical surfaces (where cats usually spray) and pour it on carpet
spots & other horizontal surfaces where cats have squatted and peed.
If a cat backs up to a wall and sprays, the urine will run down the wall and
some will end up on the baseboard (as shown on the
Case Studies
page), while the bulk will seep down into the carpet
and pad adjacent to the baseboard. In this instance, we would spray DooDoo
Voodoo on the wall (being sure to cover enough area vertically &
horizontally so DooDoo Voodoo goes wherever the urine went), then we’d
pour DooDoo Voodoo on the carpet adjacent to & parallel to the
baseboard. Just be sure to get DooDoo Voodoo wherever urine went,
or you won’t totally eliminate the sources of your odor. If you’re the
sort of person who tends to have allergies, you may find that DooDoo Voodoo’s
light scent will bother you less if you pour vs. if you spray. We also
would suggest that you not spray with short, quick strokes, because that method
yields more aerosolization (misting), which may not be desirable. By the
way, if your cat has sprayed on a door, wet a washcloth with DooDoo Voodoo
and wipe the bottom (underneath side) of the door. Urine tends to soak into the
wood there.
• Is there any
special trick to applying DooDoo Voodoo to help ensure its success?
Not really, which is the
great thing about DooDoo Voodoo vs. the other types of products out there
that claim to remove pet urine odors. As mentioned before though, for DooDoo
Voodoo to be effective at killing odors, it must come in contact with
all sources of odor, so make sure you get DooDoo Voodoo "outside the
lines" a little bit. Urine creeps horizontally, so the area that's
soaked is going to be larger than the spot you see on the surface. Once
you’ve poured it on your carpet wherever a cat has urinated, use your shoe or
the bottom of the DooDoo Voodoo bottle to tamp down the DooDoo Voodoo
into the carpet’s backing and pad. Do this until you hear the characteristic
squishing sound and see foaming on the surface of the carpet. That’s when you’ll
know you’re doing it right and have probably applied the correct amount of DooDoo
Voodoo.
• Is DooDoo
Voodoo "safe"?
The ingredients in DooDoo
Voodoo are biodegradable and are tolerated well by
people and pets. While common sense dictates that you wouldn’t want to
soak yourself, your pets or your children with DooDoo Voodoo (or any
other cleaning product, for that matter), you can take peace of mind in knowing
that DooDoo Voodoo’s ingredients are commonly considered to be safer
than most other cleaning substances you probably have in your home right now. Even
knowing this, though, we’ll advise you not to ingest DooDoo Voodoo,
leave it on your skin or get it in your eyes. Common sense says you should always use precautions when using any
cleaning product around people or pets. DooDoo Voodoo Concentrate
can dry your skin, so wear gloves if you’re sensitive, and be sure to wash &
rinse your hands after using DooDoo Voodoo. Ingestion causes
irritation of the digestive tract, so please don't ingest DooDoo Voodoo.
Use with plenty of ventilation or perhaps a mask designed to control inhaled
fumes. (We've found the 3M Latex Paint & Odor Respirator model # R95 to
work well. It is available at most home improvement stores and sells for
less than $6. Here's a
picture of the R95.) If you have a reaction of any type to DooDoo Voodoo, stop using the
product and seek medical attention. Keep pets away from treated areas
until the areas have dried. Rinse pets' feet with fresh water if they walk
in DooDoo Voodoo so as to avoid drying of the pads of their feet.
To download the
PDF file of DooDoo Voodoo's MSDS, click
here. You'll
need Adobe Acrobat to view the file, which is only 34KB in size.
• What’s the
shelf life for DooDoo Voodoo as compared to other products?
DooDoo Voodoo has quite a long shelf life in both its RTU and concentrate forms. While other
products, especially of the enzyme- and bacteria-based types, lose their
effectiveness if not used immediately, DooDoo Voodoo can still be used
effectively for up to a couple years or more after it was mixed. Over time its
slight citrus scent may lessen, but its effectiveness for its intended purpose
will not. If it separates, gently shake the bottle before using.
• Does DooDoo
Voodoo come with a money-back guarantee?
No, for a couple of
reasons. First, because we can’t be
at everyone’s place to personally observe that DooDoo Voodoo is
correctly applied, which can obviously make all the difference in the
world. (By "correctly applied," I mean that DooDoo Voodoo
comes in contact with ALL the urine or other odor-causing substance.)
Second, because we market DooDoo Voodoo primarily as a means of generating money
that can be used in the fight against pet overpopulation. This includes
promoting shelter adoptions, promoting keeping pets for their entire lifetime,
promoting spay/neuter in general and early-age spay/neuter in particular and
more. Believe me, we sink a lot of our own money into DooDoo Voodoo
to help get the word out about it to people who are most likely to need it.
We also give you a lot more for your money than other products do. Compare
how much our Concentrate
will make to what the other companies give you.
However, the lack of a money-back guarantee shouldn’t stop you from purchasing
DooDoo Voodoo and having the utmost confidence in it. Why? As a
successful businessman, as a 20-year animal advocate, as the cofounder of two
federally licensed animal charities, as the cofounder of a nonprofit low-cost
spay/neuter clinic and as a person who has devoted over 100 hours each week to
animal welfare without pay, you can trust my word when I tell you that DooDoo
Voodoo works just as well as I say it does. I make no claims to be holier
than thou, but I have, indeed, lectured on ethics in business at the college level
and do my best to run our companies (and charities, when active) by the Golden Rule.
Before we
leave this subject, I want to mention that I’ve known many people who tried to
get other so-called odor neutralizers’ makers to refund their money when their
products didn’t work for the customer. Literally not one person I know
has ever actually gotten his or her money back, because the products’
manufacturers always seem to find ways out of making good on their money-back
guarantees. Here at Four On The Floor, just because we deal in Voodoo
doesn’t mean we rely on smoke & mirrors. We give you our word that
DooDoo Voodoo works as well as we say it does.
• How much
DooDoo Voodoo Concentrate do I need to add per quart?
We’ve found that
depending on the severity of the stain/odor you’re trying to eliminate, you
can use anywhere from 1/2 ounce to 3 ounces of DooDoo Voodoo Concentrate per
quart. Just to avoid confusion, what I mean is that you put 1/2 to 3
ounces of DooDoo Voodoo Concentrate in a spray bottle with 28 to 31.5 ounces of water,
thus yielding a quart of RTU (ready-to-use) DooDoo Voodoo.
• Does DooDoo
Voodoo work on stains as well as odors?
Stain elimination is very
often a welcome side effect of DooDoo Voodoo’s cleaning action, and we've
seen it work some miracles (as shown on our
Stain Removal page,
Case Studies
page and more), but we
do not make any claims with regard to DooDoo
Voodoo's ability to remove stains. If your dog has pooped on your
white carpet in the same spot for the last year, DooDoo Voodoo probably
won’t return your carpet to its original shade of white, but then again,
nothing would. Having said that, it is truly amazing to see a
spot of cat urine, poop or vomit disappear before your eyes within 3 or 4 seconds...not to
mention there being no odor remaining at all after the area completely dries. The
degree to which DooDoo
Voodoo may alleviate a stain will depend on a variety of factors, all of
which are out of Four On The Floor's control, so we don't guarantee DooDoo Voodoo
as being able to remove all stains. A tip: when working to
remove a stain, it might help you to agitate the area with a soft-bristled
plastic brush (such as is pictured
here) or even an old toothbrush. (Be sure no dried toothpaste
remains in the brush first.) Blot the area after agitating it.
Agitate gently so as to not fray your carpet or fabric fibers. If
you're trying to alleviate odor in the area, too, after agitating & blotting
you should re-spray or re-pour DooDoo Voodoo on the area for residual odor and
stain control.
• How strong
should a mixture should I use if I'm desiring to mop a hard surface with DooDoo
Voodoo?
We recommend that you use ˝oz. of DooDoo Voodoo Concentrate per gallon of warm
water. This seems to afford good cleaning & odor control, yet will leave minimal residue.
If this seems too weak to you, bump it up a little. You can mop hardwoods
with DooDoo Voodoo like this, but the weaker, the better, so as to minimize
residue. You may desire to allow the DooDoo Voodoo mop water to dwell on
the floor for 10 minutes or more, then rinse it with fresh water so as to not
harm your floor's surface. We have good success using DooDoo Voodoo
with the Hoover FloorMate. To learn more, visit our
FloorMate
page.
• Is DooDoo
Voodoo color-safe?
We’ve never seen a
single incident where DooDoo Voodoo bleached out a carpet, furniture or
clothing. Still, our advice is to test DooDoo Voodoo on an inconspicuous
spot first to determine whether it will alter the color of whatever it is you
desire to treat. Make sure the surface you're treating is water-safe.
We assume no liability for colorfastness.
• Does DooDoo
Voodoo leave behind a strong scent?
Not once it dries, but
while it's wet the amount of scent is
obviously dependent on how strong your mixture is. With 1/2 ounce per
quart, you’ll likely have little, if any, scent remaining after 48 hours or
so. With 3 ounces per quart, you’ll probably have a bit of citrus scent
remaining, but it shouldn’t be enough that you’d notice it when you walk in
your front door. It bears repeating here that DooDoo Voodoo in no
way is a cover-up for pet odors. The slight citrus scent is a
byproduct of DooDoo Voodoo’s scientific cleaning action, but in no way
is intended to cover up odors. Most users find the small amount of scent that’s
temporarily left to be quite pleasing. If we took out the scent, it would alter DooDoo
Voodoo‘s scientific action.
• I've
treated my pee spots, but under the blacklight they still show up. Will
this go away?
Probably not completely, but
DooDoo Voodoo can at times virtually alleviate this fluorescence (as
shown on our Stain Removal
page, Case Studies
pages). The odor will be
gone, but the fluorescence you see under a blacklight will not go away after
treatment with DooDoo Voodoo (or any other product, either). It has to do
with the way in which the urine compounds react with certain fibers and dyes.
Having said this, though, we'll tell you that we have on certain fabrics and
carpets seen DooDoo Voodoo virtually eliminate the fluorescence,
especially if DooDoo Voodoo is applied more than once.
• My DooDoo Voodoo has become "milky" looking. Does this affect it's
ability to do its job?
No. Cloudiness has no
affect whatsoever on the effectiveness of DooDoo Voodoo. We have
found over time that differences in the water (hardness and
temperature) you use to mix
up your DooDoo Voodoo (if you purchased concentrate) can be the cause of
milkiness for some users. It's nothing to worry about. Also, if your
DooDoo Voodoo seems to separate like cream from milk, just gently shake the
bottle, being sure not to spill any DooDoo Voodoo. You can also
stir it.
• How quickly do you ship orders?
Many orders that come in
before 2pm ship the same day. The rest generally ship the next business
day. We ship via FedEx. Due to our animal rescue work, once in
awhile we get tied up caring for a critically ill animal and delay shipments by
a day, but this is rare. We do our best to fill orders just as quickly as
we'd want ours filled if we were the customer.
• Do I need to let my first
application of DooDoo Voodoo fully dry before I do a second application?
It's best to wait
until DooDoo Voodoo dries, which often takes longer in carpet pad and
subfloor than folks think it will, as the final stages of drying are when
the majority of the odor "kill" occurs. Waiting 'til then will give you a
better idea of how effective your first treatment was and how strong your
subsequent treatment, if needed, should be. We recently were
reminded of the length of time drying can take when our rescued dog, Heidi
(see above), peed in one of our bedrooms. Even with the ceiling fan,
a Total
Shield air purifier on and the window open, it took days
for the pad to fully dry. During the drying time, the pee smell was
still present, but not once the pad fully dried.
• I'm having trouble making
a PayPal purchase. What do I need to do?
It's rare, but once in awhile a customer will say that when they click Add
To Cart and then Proceed To Checkout, PayPal doesn't show them the correct
information or doesn't behave in a way they expect it to. We've
discussed this with PayPal tech support and they say it can be due to a
couple factors. The first is that the customer may be using a
browser other than Internet Explorer. The second is that the
customer's computer may need its cache deleted (a leftover from a previous
PayPal transaction, likely). In the first case, simply try using
Internet Explorer instead of an alternative browser. In the second
case, visit
this link for instructions on the
PayPal tech support site about how to clear your cache. If you try
these and neither works for you, simply call us at
317-35-NOPEE or
e-mail us and we'll call you back.
•
Is there anything
else you recommend I do to improve the cleanliness of my air and to keep
my place smelling fresh?
We freshen our facility's air in a variety of ways that aren't really that
expensive. You can read more about this on our
Freshen Air
page. One of our favorite new tools is
Dr.
Whitaker's NeoAir Plus Total Shield air purifier. A
benefit of the NeoAir unit is that it generates negative ions, which have
been shown to have a calming effect on those who are in the room.
We've also used Breeze air purifiers from
Ecoquest International. (The
Breeze may be a discontinued model and may have been replaced with a newer
one.) When these work and are properly adjusted (not set at too high
a setting), we find them to be highly beneficial, but we've had some
service issues with our units (of which we own a dozen or more).
•
Is there anything
else I can do to adjust my cat's attitude and behavior?
We have a large population of
rescued, special-needs cats and have
had fantastic results from giving them calming treats from
Pet Naturals of Vermont. Cats
who previously wanted to shred each other now lie together and even eat &
drink from the same dishes. You can buy these at major pet supply
retailers throughout the USA and online at
www.LuckyVitamin.com.
Check with your vet to make sure these are compatible with your kitty, but
if they are, we believe you'll see an improved temperament in your cat.
While there's no magic bullet for getting your cat to quit peeing and to
start acting like an agreeable member of the family, we've found these
calming treats to be a godsend. Check 'em out.
If you have
further questions about DooDoo Voodoo, feel free to e-mail us at info@doodoovoodoo.com.
We prefer not to answer questions by phone, which eats up our time & keeps
us from serving the maximum number of customers, so please
e-mail us if you can. If you don't have e-mail, you can also fax us at 317-357-9496.
If you really, really need to call us, go ahead; we won't bite you. Our voice number is 317-35-NOPEE.
|
